Remote Customer service Jobs · Customer Service

Job listings

$25,000–$65,000/yr

This is an opening for a detail-oriented and customer-focused Online Cruise and Hotel Reservationist. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible. You should assist clients researching, planning, and booking cruises, hotels, and vacation packages.

As the heart of The Flex guest journey, you will ensure every guest feels supported, welcomed, and cared for from booking to checkout. You’ll combine empathy, operational precision, and smart problem-solving to deliver an elevated service experience that blends human connection with technology-driven efficiency. This dynamic role is ideal for someone who loves helping others and thrives under pressure.

As a VSOC Analyst, you will join an embedded role for a virtual 24/7 security operations center (VSOC). Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security, and operational continuity of the client and its users. You will engage directly with the client to provide immediate support, consulting, and assistance with trust and safety issues.

US Unlimited PTO

We are seeking a highly skilled and proactive Senior Product Support Specialist to join our Product Support team; as a Senior Product Support Specialist, you will be a primary point of contact for complex customer inquiries, providing expert-level support, in-depth triaging, and effective resolution. You will be a key contributor focused on the success, retention, and expansion of our customer base.

Work with higher education clients, focusing on supporting customers who have implemented Canvas and providing exceptional customer service to maintain strong relationships. Manage existing accounts and position Instructure to capture additional market share through a solutions oriented approach, participating in efforts to retain and help grow the account to increase the market presence of Instructure.

$42,016–$42,016/yr
US 20w maternity 14w paternity

As a Support Specialist, you're the connection between our users and the team behind the scenes, helping users and troubleshooting technical issues through app-based email. Change is constant at Fetch, so you'll need to stay up-to-date. This is a remote, full-time role requiring 3:30pm-12:00am CST, Friday - Tuesday shift and willingness to work holidays.