Provides 24/7/365 customer-centered IT support as the first point of contact for all user issues.
Logs, classifies, and resolves incidents and service requests, including processing move, add, change, and delete account requests.
Identifies trends and recurring issues, recommending process, tool, or knowledge base improvements to elevate service quality and reduce incident volumes.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results and values employees for their talents and contributions.
Provides timely and accurate information and service to policyholders and agents.
Independently solves problems relating to policies and escalates others as needed.
Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive environment with comprehensive benefits, workplace flexibility, and professional development opportunities while valuing hard work and integrity.
You'll help customers achieve their goals inside Breezy, walking them through processes and minor hiccups with patience and a sense of humor.
You'll escalate issues, tracking support metrics and keeping an eye out for trends in common issues, and help develop training programs for future customers.
You should have some experience making customers happy and comfy around technology, the SaaS space, and/or recruiting and human resources.
Breezy HR is a web-based recruiting platform and applicant tracking system that helps teams attract & hire great employees with less effort. They are a small, agile team that is growing fast and located in Jacksonville.
Respond to customer inquiries through written and verbal communication.
Record client payments within all reporting systems.
Resolve client account discrepancies between systems.
Subsplash provides an ultimate engagement platform for churches, Christian ministries, non-profits, and businesses around the world, serving 14,000+ clients. The company has 280+ mission-driven people and has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app.
Become a product expert on RentEngine, learning the full scope of features, workflows, and best practices.
Answer technical questions from customers via live chat and video calls.
Help build the knowledge base and shape the product direction based on experience and customer feedback.
RentEngine makes renting apartments faster, easier, and cheaper for leasing teams. They launched in 2025 and are growing rapidly with a lean team of 15, shipping new features daily in a high-growth, high-ownership startup environment.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
Make welcome calls and assist members and patients with benefits and insurance information
Carenet Health pioneers advancements in healthcare consumer experience. They interact with 1 in 3 Americans every day, delivering positive experiences and improving outcomes with human touch and data-driven technology.
You'll spend your day reaching out to health plan members.
You'll guide them toward scheduling their care assessments, and giving them the encouragement they need to take that next step.
You'll be the reason someone gets the care they deserve.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. The company values expertise and dedication, fostering a supportive environment for its team members.
As a Product Support Specialist, you will provide customer service for Houzz professionals across the U.S. and Canada.
You will assist with SaaS questions related to software solutions and subscription questions.
You will also assist advertising professionals with subscription questions, marketing advice, and managing ad campaigns.
Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. They are a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.
Respond to customer inquiries via phone and internal systems in a professional and timely manner.
Document all customer interactions accurately within tracking systems.
Research and resolve inquiries related to accounts, services, eligibility, claims, billing, and general support.
They are seeking experienced Customer Service Representatives to provide high-quality support in a fast-paced contact center environment. This is a remote/work-at-home opportunity supporting customers across the New York market.